Shipping & Delivery
When making an online purchase on the website, your order will be delivered directly to you. Please note that whilst we will endeavour to maintain our time schedule for deliveries we cannot guarantee delivery times as this will depend on Australia Post.
Our products are free of delivery costs unless you choose express shipping in which case you shall be charged the Australia Post Rates based on weight of the item. We understand how eager you will be to receive the products you order so as a guide we aim to deliver them within 3 or 5 working days depending on the time of day your order is placed*.
Deliveries will be made between 9.00AM – 5.00PM Monday to Friday. Please note there will be no weekend or public holiday deliveries.
If for some reason we are unable to complete the delivery, a card will be left informing you that we called and advising you where the products you ordered can be collected.
Our Delivery service currently covers mainland Australia and Tasmania. We will ship to international destination soon and will keep you updated.
The progress of your order can be tracked on the internet by following the link in the email we send you confirming dispatch.
* While for most deliveries we work to 3 to 5 business days, for some country and WA deliveries where stock is coming from our central distribution centre, please allow a further 2 to 3 days for deliveries.
If you need your products in an express service, please click on the express shipping and you will be charged the Australia Post Express service rates.